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aha! Process Community Workshops Listing
In an effort to work with communities seeking long-term sustainability,
aha! Process, Inc. offers these Community Sustainability training services.
To receive additional information about any of our programs, please feel
free to contact us at (800) 424-9484, or use our
Contact Us page.
For schedule, locations and pre-registration visit our
Training Dates page.
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| Title: |
Bridges Out of Poverty – Strategies for Professionals and Communities |
| Description: |
“Now I understand the people I’m serving.”
If your business, agency, or organization works with people from poverty, only a deeper understanding
of their challenges—and strengths—will help you partner with them to create opportunities for success.
Bridges Out of Poverty represents a powerful tool for change. Based in part on Dr. Ruby Payne’s
myth-shattering A Framework for Understanding Poverty, Bridges reaches out to the millions
of service providers and businesses whose daily work connects them with the lives of people in poverty.
Bridges training contains case studies, detailed analysis, helpful charts and exercises, and specific
solutions you and your organization can implement right now to:
- Redesign programs to better serve people in poverty
- Build skill sets for management to help guide employees
- Upgrade training for front-line staff like receptionists, case workers, and managers
- Improve treatment outcomes in health care and behavioral health care
- Increase the likelihood of moving from welfare to work
The book Bridges Out of Poverty is used as a training manual in the seminars and includes chapters
on relationship building, mentoring, redesigning programs, and community collaboration.
Read testimonial
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| Length: | One Day |
| Prerequisite: | None required |
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Also available:
- Keynote address containing portions of this workshop
- A two-day presentation of the Bridges workshop that allows for more time to process
information and explore strategies for front-line staff and/or the design of programs
Cost is dependent on specific presenter
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| Title: |
Applying Bridges Concepts (Day Two) |
| Description: |
Learn strategies that build relationships and improve outcomes!
This workshop is an extension of the Bridges Out of Poverty (Day One)
seminar. The content of the first day is typically extended into a
second day to allow for more discussion and interaction. In this
workshop participants will learn more about language experience,
cognitive issues, and barriers to change.
Participants will learn how to use mental models to communicate
effectively, and to assist clients from poverty to learn quickly,
explore options, and develop future stories. Participants will also
explore the skills of mediation, relationship building, and mentoring.
This workshop introduces strategies for changing program designs,
policies, and procedures to improve outcomes. Participants will use
case studies and an examination of the client’s lifecycle to
identify principles of change.
Also available:
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| Length: | One Day |
| Prerequisite: | Bridges Out of Poverty (Day One) workshop |
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Cost is dependent on specific presenter |
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| Title: |
Design/Redesign Programs |
| Description: |
Design your programs to embed Bridges concepts!
This workshop is for organizations that want to apply aha!
knowledge to the design of their programs. The workshop is tailored
to the needs of the organization and involves little lecturing and
a great deal of group work from the participants. The work typically
includes the development of four streams of knowledge: aha!
knowledge, the organization’s theory of business, the client or
customer’s experience, and principles of change. The group analyzes
the knowledge and brainstorms to develop new strategies, policies,
and procedures to improve outcomes.
Organizations that choose to apply aha! knowledge in this way are
encouraged to establish and measure outcomes, establish concrete
timelines, and assign responsibilities. aha! Process, Inc. is
interested in working closely with organizations that will adhere
to aha! models and do the research necessary to prove the
effectiveness of the new strategies.
Also available:
- Consultation
- E-consultation
- Getting Ahead in a Just-Gettin’-By-World workbook
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| Length: | One Day |
| Prerequisite: |
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Bridges Out of Poverty (Day One) workshop
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Involvement of all levels of the organization
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A one-year commitment to the project
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Assigned team leader and/or steering committee
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Data collection
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Cost is dependent on specific presenter |
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| Title: |
Getting Ahead in a Just-Gettin’-By World - Training for Facilitators |
| Description: |
Share Ruby Payne’s ideas with people in poverty!
Getting Ahead in a Just-Gettin’-By World is a workbook for
adults in poverty that shows them how to use the hidden rules of
class to build up financial, emotional, social, and other resources.
Understanding the hidden rules of the middle class and wealth, and
choosing to use them, can open doors to such resources as new
relationships and new jobs, among others.
Working in a group with a facilitator, adults who use this workbook
will develop a series of mental models to examine their own lives
and create new future stories. In 15-20 sessions the participants
explore the impact that poverty has had on them, investigate
economic realities, complete a self-assessment of their own
resources, make plans to build their own resources, and develop
a mental model of community prosperity.
Getting Ahead does not provide answers to the participants
on how to establish economic stability, nor does it make the
argument for change; instead, motivation, insight, and plans come
from the participants themselves. Upon completing
Getting Ahead participants will have a plan of their own
based on the knowledge acquired through the co-investigative
process and expressed in new mental models.
Facilitator training includes the following topics: philosophy,
theory, motivation and incentives, long-term support, mental models,
content and process, and practice sessions. Organizations that want
to offer Getting Ahead in their communities can train
facilitators in two ways: Communities can contract for one- or
two-day facilitator training events in their own community, or sign
up for e-trainings.
Testimonials:
"I was driven to push forward with my art endeavor by some of the
things we covered in the Getting Ahead class, and I continue to use
the information in helping me plan and organize. Thanks for that and
for writing a great book and providing our community with such a
great class!"
Read more.
– Mary Woodward, Artist and Getting Ahead graduate, Ohio
"We all must set our insecurities aside and believe that we all
have he ability to make the necessary changes in our lives enabling us
to be an inspiration to all children... It is easy to settle for living
in poverty, but the time has come that we stand up and be noticed."
– Fannie Carr, Getting Ahead graduate, South Bend, Indiana
“Here is an update on our 12 Getting Ahead graduates: 5 completed the
State Tested Nurses Aide (STNA) Program, 1 passed and received her GED and
is now looking to start a cleaning business, and 1 enrolled at Lourdes
College for Social Work (situational poverty).
This group is experiencing success because they are incorporating Getting
Ahead into a long term program. They have been meeting for 9 months and are
working as a support system to each other as they make “The Group” an integral
part of their daily living. They meet every week on Thursday from 6-8pm
and are accountable to each other for making progress.”
– Jamie Stanley, The Community Partnership, Toledo, Ohio
Read
what other participants say about Getting Ahead workshops.
Also available:
- aha! Website forum for Getting Ahead facilitators
- On-site consultation
- Phone conference consultation
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| Length: | One or two days (on-site facilitator training) or
Six hours in two-hour increments (e-training)
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| Prerequisite: |
Bridges Out of Poverty (Day One) or
Framework for Understanding Poverty (Day One) workshop
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Cost is dependent on specific presenter |
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| Title: |
aha! Knowledge and Sustainability |
| Description: |
Build community prosperity!
Communities that want to achieve sustainability using aha!
knowledge are encouraged to use a wide variety of aha! products and
consultants. Contracting for this level of implementation will be
tailored to the needs of the community.
Also available:
- aha! consultants
- aha! products
- Training certification
- Phone and on-site consultation
- E-training
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| Length: | Multi-year commitment |
| Prerequisite: |
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Community trained in Framework for Understanding Poverty
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Community trained in Bridges Out of Poverty
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Commitment to ongoing Day One events
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Participation of donors, community leaders, government leaders, and people in poverty
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Community team assigned to manage the process in cooperation with aha! consultants
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Commitment to the development of strategies across the entire continuum of research on the causes of poverty
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Participation in gathering data, reporting, and outcome research
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Cost is dependent on specific presenter |
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| Title: |
Understanding Class for Law Enforcement |
| Description: |
Be more successful on each call!
Understanding Class for Law Enforcement helps law enforcement personnel
better understand unique aspects of the three economic classes that they
encounter on calls—poverty, middle class, and wealth. Increased understanding
allows officers to be more successful on each call, keeping themselves and the
community safe while receiving fewer complaints. This workshop explains in
detail why officers may receive a much different reaction from people in poverty
than from those in middle class or wealth. Understanding Class for Law
Enforcement describes the “hidden rules” of each class, increases officers’
awareness of differences between classes, and explains how those differences
affect behavior in various situations.
Because officers need ALL the tools at their disposal.
The workshop also provides officers with tools they can use while on duty to
help them stay out of the reactive mode and maintain their ability to be in
control throughout a call. The course also explores how language is used
differently in all economic classes and how that affects communication between
officers and civilians. Because the content is highly focused, the training is
most effective when all participants are law enforcement personnel.
Testimonials:
"Understanding Class for Law Enforcement training has proven invaluable to
provide deputies the ability to appreciate cultural differences. We have used
this information to develop solutions for our local policing problems."
– Donald J. Murphy, Sheriff, Torrington, Wyoming
"As a training officer, I have heard my deputies’ comment on the improvement
in their communication skills and their ability to relate more positively with
those we serve in our community because of the Understanding Class for Law
Enforcement training."
– Bryan Morehouse, Captain and Training Officer, Sheriff’s Office, Torrington, Wyoming
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| Length: | One day |
| Prerequisite: | None |
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Cost is dependent upon presenter requested. All presenters have extensive experience in law enforcement. |
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| Title: |
Parenting Someone Else's Child |
| Description: |
Based on the book: Parenting Someone Else’s Child The Foster Parents' 'How-To' Manual.
Ann Stressman wrote this book after hearing Ruby Payne speak about
the hidden rules of economic class, combining that perspective into
her two decades of personal experience with foster care agencies and
the special children needing care. The result is a ‘nothing can
surprise me’ compilation of very helpful and enlightening approaches
for hundreds of the parenting situations that arise. Dr. Payne has
contributed a chapter in the book for how to help children in school,
and Stressman includes information for grandparents and adoptive
parents as well. A wealth of information for parents told with
humor and grace by a person who has fostered more than 100 children.
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| Length: | One day |
| Prerequisite: | Must purchase book: Parenting Someone Else’s Child” The Foster Parents' 'How-To' Manual. |
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| Title: |
Hear Our Cry: Boys in Crisis |
| Description: |
Boys are 85 percent of the discipline problems in school. They also
constitute the largest population in special education, Title 1, and
those who have reading and writing problems. Boys are the ones who
have committed the violent acts in America's schools and they are
the most likely to drop out of school.
This workshop focuses on the why behind male behavior in school and
what schools can do to begin making school more "boy friendly." Issues
that impact boys who come from poverty as well as middle class will be
explored in this session.
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| Length: | One day |
| Prerequisite: | None |
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| Title: |
Collaboration for Kids: Early Intervention Tools |
| Description: |
Collaboration is not only a learned skill, but it asks you for a
transition of thinking and productive listening. Then it will ask
you for action. Through the Collaboration For Kids
training you will learn a new structure for reaching out to children
and families early in a child’s life, when a difference can truly be
made for the child, the family and the community. Special training
emphasis is placed on the child who is "unavailable to learn"
due to issues outside of school. Positive, proven, long term
changes are the result when this structure is put into place.
Collaboration For Kids will reduce school attendance issues, reduce
school behavior problems, diminish juvenile crime, make better use
of community services, reduce recidivism rates, stabilize families,
and increase academic success. It is new collaboration in its
purest form among parents, schools and all community human service
agencies.
- How can we transition our thinking, and what changes will that take?
- What is productive listening?
- What action will be taking place?
- Who is the “unavailable child”?
- Who exactly becomes involved in this process?
- How do we engage others in active participation?
- How do we begin?
The one-day Collaboration For Kids workshop offers an overview of the concepts,
research, procedures, and collaboration strategies involved in the CFK program.
The two-day Collaboration For Kids training offers all of the one day material,
as well as Team building, start-up policies and procedures, and the “how to”
information involved in personalizing and building your own CFK program.
Printer-friendly one-page book description
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| Length: | One or Two Days |
| Prerequisite: | none |
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| Title: |
What Every Church Member Should Know About Poverty |
| Description: |
This seminar presents information and issues to increase knowledge
and awareness of the culture of poverty, and ways that churches may
minister to individuals from poverty. Topics include the hidden
rules of middle class, language patterns and cognition, violence
and conflict resolution, family and relationship building and church
participation. Participants will discuss how to invite poverty
groups as members and explore the issues surrounding the transition
and integration of these groups into the church community. This
seminar is based on the book, What Every Church Member Should Know
About Poverty, by Bill Ehlig and Ruby K. Payne. This seminar is
designed for all members of the faith community, ministers, and
church staff members.
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| Length: | One day |
| Prerequisite: | None required |
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Cost is dependent on specific presenter |
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| Title: |
Hidden Rules of Class at Work |
| Description: |
Hidden Rules of Class at Work provides numerous tools for supervisors
and managers to communicate effectively and help understand the
motivations of their staff.
Includes tools to:
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Improve employee retention rate
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Raise productivity
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Assess your employees strengths based on their resources
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Understand how the levels of an organization reflect the hidden rules of class
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Understand how economic class influences opportunities to develop resources
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Help develop employees to function at the level of the organization to which you either have promoted them or at which you expect them to function
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Help determine for whom training dollars will have the most payoff - using our assessment scale
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Build positive outlook in your workplace
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Dr. Payne and Don Krabill based their book and seminar, Hidden Rules
of Class at Work, on their research study assessing the resources
of people who had been promoted in the workplace. Do you know which
resource was present in every case? Hear the answer in this workshop!
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| Length: | One day |
| Prerequisite: | None |
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Trainer Workshops
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| Title: |
Bridges Out of Poverty - Trainer Certification |
| Description: |
Become a certified trainer!
This seminar is designed for individuals who wish to become
certified Bridges trainers in order to take the information back
to their organizations. The training includes in-depth work on the
Bridges Out of Poverty (Day One) and Applying Bridges Concepts
(Day Two) seminars. Topics also include instructional techniques
and the power of story—all intended to help trainers tailor the
program to the needs of their particular organization. Comprehensive
research and training materials are provided.
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| Length: | Three and 1/2 days |
| Prerequisite: | Bridges Out of Poverty (Day One) or A Framework for Understanding Poverty (Day One) workshop |
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For schedule, all locations and pre-registration, visit our
Training Dates page.
To receive additional information about any of our programs, please feel
free to contact us at (800) 424-9484, or use our
Contact Us page.
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